10 Tips For Increasing Your Sales 10 Tips for Increasing Your Sales By Mark Wardell 1. Up-sell to your customers. For starters, they already know and trust you, plus they have demonstrated a willingness to buy. So if they are given the option of a volume discount, for example, they just ... 5 Steps to Overcome Fear of Public Speaking How do you overcome fear of standing in front of an audience to deliver your message? How do you overcome self consciousness? These questions not only need answers, but the answers must be applied by those who have a message stirring in their heart. If ... Turn your Business’ New Year Resolutions in PR Revolutions As eyes look forward to a new business year, many small business owners and entrepreneurs are hoping that this upcoming year will be the one that catapults them into success. But according to Shannon Cherry, APR, businesses often overlook a key element ...
11 Moments of Truth
These moments come when a customer or client
1. Hears someone else praise you or your work.
2. Likes your physical presentation (appearance, voice, and smile).
3. Is touched intellectually and emotionally by what you say.
4. Recognizes you as a model of who or what the person would like to become.
5. Hears that you care.
6. Thinks he/she will be challenged and get what he/she needs from you.
7. Knows that your fee is above their budget and feels youre worth it.
8. Experiences that you are consistently excellent technically.
9. Is sure that his/her success and well-being are your priority.
10. Is able to reach you effortlessly.
11. Can count on you to treat his/her organization with unique needs.
2004 by Sandra Schrift. All rights reserved
--
Publishing Guidelines: You are welcome to
publish this article in its entirety, electronically, or in print fre*e of charge, as long as you include my full signature file for ezines, and my Web site address(http://www.schrift.com) in hyperlink for other sites. Please send a courtesy link or email where you publish to sandra@schrift.com Thank you.
Sandra Schrift 13 year speaker bureau owner and now career coach to emerging and veteran public speakers who want to "grow" a profitable speaking business. I also work with business professionals and organizations who want to master their presentations. To find out HOW TO MAKE IT AS A PROFESSIONAL SPEAKER, go to http://www.schrift.com/success_resources.htm Join my free bi-weekly Monday Morning Mindfulness ezine http://www.schrift.com/monday.htm
